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Refund & Cancellation Policy

Last updated: 24 August 2026

1. Who we are

FounderSkies is a product of Alacrio Tech LLP. Paid plans are billed through Razorpay in US dollars or Indian rupees, depending on the currency you choose at checkout.

2. Cancelling your plan

You can cancel at any time, yourself, without contacting us. Go to Settings → Billing and choose Cancel plan.

  • Your plan stays active until the end of the billing period you have already paid for.
  • You are not billed again after you cancel.
  • At the end of that period your account moves to the Free plan automatically.
  • There is no minimum term, no notice period, and no cancellation fee.

3. What happens to your account and data

Cancelling ends a paid plan. It does not delete your account or your content.

  • Posts you have written and published stay in your account and on your public profile.
  • Leads and engagement signals already captured stay in your account.
  • Paid features stop: per-post analytics, engagement signals, CSV export, and the lead capture form on your public profile.
  • Your monthly AI generation allowance returns to the Free limit of 30 per month.
  • To delete your account and data entirely, use Settings → Account → Delete account. That is separate from cancelling and cannot be undone.

4. Refunds

Because you can cancel at any time and keep access for the period you paid for, we do not routinely refund part-used months. We do issue refunds in these cases:

  • Billed in error. A duplicate charge, a charge after you cancelled, or a charge on the wrong plan or currency. Tell us within 7 days of the charge and we refund it in full.
  • You changed your mind quickly. If your first payment on a plan is not what you wanted, tell us within 7 days of that charge and we refund it in full. This applies to your first payment on a plan, not to later renewals.
  • Anything else, at our discretion. If you paid and did not get what you expected, write to us and explain. We would rather refund you than keep money you feel you should not have paid.

5. How to request a refund

Email support@founderskies.com from the address on your account, with the date and amount of the charge.

  • We respond within 3 business days.
  • Approved refunds are issued to the original payment method through Razorpay.
  • Razorpay typically returns the money to your bank or card within a further 5 to 7 business days once we issue it. That second window is set by your bank, not by us.

6. The Free plan

The Free plan costs nothing and is not billed, so there is nothing to cancel or refund. You can stop using it at any time, or delete your account from Settings.

7. Changes to this policy

If we change this policy we will update the date at the top of this page and, for changes that affect existing subscribers, give 30 days' notice by email. This policy sits alongside our Terms of Use and Privacy Policy.

8. Contact

Alacrio Tech LLP · FounderSkies · support@founderskies.com
You can also reach us through our contact page.